Welcome to Culture Automotive! We strive to provide you with exceptional products and service, but we understand that sometimes circumstances may necessitate a refund. 

This Refund Policy outlines the terms and conditions governing refunds for purchases made on our website. 
Case-by-Case Evaluation Refund requests are handled on a case-by-case basis. Each request is carefully evaluated, considering factors such as the reason for the refund, the condition of the item, and any applicable terms and conditions. 
Restocking or Cancellation Fee Please be aware that certain factors, including automatic third-party supplier purchase orders and merchant fees, may necessitate a restocking or cancellation fee of at least 15% for refunded orders. This fee helps cover administrative costs and other expenses associated with processing refunds. 
Review Your Purchases Carefully Before finalizing your purchase, we encourage you to review your items carefully and reach out to us with any questions or concerns you may have. This proactive approach can help minimize the need for refunds and ensure a smooth shopping experience for you. 
Exchanges and Refunds Exchanges or refunds due to changes of mind or parts not suiting your vehicle will be considered on a case-by-case basis. It is your responsibility to conduct thorough research and ensure compatibility and suitability before making a purchase. 
Lost or Stolen Property While we make every effort to ensure the safe delivery of your items, please note that Culture Automotive is not liable for refunds or replacements for lost or stolen property. However, we are committed to assisting you in the recovery process to the best of our ability.
Refund Period Refunds, whether full or partial, may be offered within a 30-day period from the date of purchase. This timeframe allows us to efficiently process refund requests and maintain fairness for all customers. 
"Authority to Leave" Option By selecting the "Authority to Leave" or a similar option during the delivery process, you waive liability from both the shipper (per their line agreement) and The Culture Kartel. To ensure the safe receipt of your package, we strongly recommend delivering it to an address where someone will be available to sign for the goods and keep them secure. 
Your Understanding and Cooperation We value your understanding and cooperation as we work to provide you with the best possible service while maintaining transparency and fairness in our policies. If you have any questions or concerns regarding refunds, please do not hesitate to contact us. Your satisfaction is our priority.